About this automation

AI-powered customer support automation built with n8n and OpenAI that classifies support tickets, detects urgency and sentiment, routes cases for human review, generates knowledge-base-grounded responses, and maintains ticket lifecycle data in Google Sheets.

How to Use This Repository

This is a community-contributed repository for n8n. To use these workflows:

  1. Clone the repository to your local machine:
    git clone https://github.com/adarsh005599/SupportPilot-AI-Customer-Support-Ticket-Intelligence-System
  2. Explore the repository for .json or documentation files.
  3. Follow the repository's internal README for specific setup instructions.